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Mantra Business Solutions provides a full range of business planning, training and coaching services.

Strategic Marketing Planning and Implementation

Direct the *market orientation of your business to improve your current and/or future sales position. In plain English it means aligning your current product or service to fit your current market and your future product to fit your future market so that when your market changes your organization is prepared to change your product to fit your market. If you’re thinking about expanding your business or your products then your strategy needs to be adoptive, proactive and innovative.

This is not about sitting cross-legged on a rug, surrounded by scented candles, and searching for divine answers. This is a simple structured process, written for your business, and then delivered to your staff to ensure the entire organisation is in the picture.

Marketing Mantra – “Know your market and get the market to know you”

Strategic Marketing Planning and Implementation

Direct the *market orientation of your business to improve your current and/or future sales position. In plain English it means aligning your current product or service to fit your current market and your future product to fit your future market so that when your market changes your organization is prepared to change your product to fit your market. If you’re thinking about expanding your business or your products then your strategy needs to be adoptive, proactive and innovative.

This is not about sitting cross-legged on a rug, surrounded by scented candles, and searching for divine answers. This is a simple structured process, written for your business, and then delivered to your staff to ensure the entire organisation is in the picture.

Marketing Mantra – “Know your market and get the market to know you”

Operational Process Mapping

To help your planning we write accurate operational processes that illustrate your business processes to management, staff and guests, and will be the envy of any industry body. Our operational processes start by mapping the organization from the end customer to all internal processes. We then individually formulate step-by-step processes for each individual business procedure. The value of this service to your business can be monitored simply by gauging the level of operational consistency and product predictability as an outcome. You will be able to update these processes and keep pace with change.

Planning Mantra – “if you fail to plan, you plan to fail”

Project Management and Process Implementation

All good plans need to be implemented well. We can implement directly to your staff, or train business managers methodology to engage staff with your plans. To avoid business disruption we can project manage each process in line with your business cycle.

Management Mantra – “be friendly, be firm and be fair, be clear on what you want, then communicate and refine the process”

Human Resource Programs

We offer complete programs including induction, recruitment and selection, performance evaluations, succession planning, skills gap analysis, training gap analysis, OH&S, risk assessments and safety audits. Mantra provides a range of products from manuals to suit a one person operation, to fully integrated software packages for managing one hundred staff. We can advise on the most suitable systems for your organisation, and the currently available products that meet industry standards.